Privacy policy

Effective Date: 12 October 2026 BDD ELECTRICAL PTY LTD (MirraNoir) respects your privacy and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, store, share and protect your personal information when you visit MirraNoir.com, place orders or contact us.

Information We Collect

  • Information you actively provide: your full name, shipping address, email address, phone number, order notes, payment billing details at checkout.
  • Automatically collected data: IP address, browser type, device information, website browsing history, cookies, page visit time, referral source.
  • Communications: content from your emails, support chat messages sent to our customer service.

How We Use Your Information

  • Process your order, arrange shipping, send order confirmation, tracking updates and after-sales support
  • Verify payment, prevent fraud, secure transactions (in cooperation with Stripe payment processor)
  • Reply to your enquiries, handle return, refund and complaint requests
  • Send marketing emails, promotions and newsletters only if you opt-in to subscribe. You can unsubscribe at any time via the unsubscribe link inside marketing emails.
  • Improve our website function, product selection and user experience via analytics.

Sharing Your Personal Data

We will not sell, rent or trade your personal information to third parties for marketing purposes without your explicit consent. We may share necessary information only with trusted service providers required to fulfil your order:

  • Payment processor (Stripe): for secure payment authorisation and fraud check
  • Logistics / courier providers: only your delivery name and address for shipping arrangement
  • IT hosting, security and analytics vendors who assist our website operation All third-party service providers are required to protect your personal data in compliance with privacy law.

Cookies

Our website uses cookies to remember your preferences, recognise returning visitors and analyse website traffic. You can disable cookies through your browser settings, but some website functions may not work properly after disabling cookies.

Data Security

We use industry-standard SSL encryption for website transmission. Payment information is processed securely by Stripe, we do not store your full credit card number, CVV on our server. However, no online transmission or electronic storage method can guarantee 100% security.

Your Rights

You have the right to request access to the personal data we hold about you, request correction of inaccurate information, request deletion of your personal data where legally permitted, withdraw your marketing consent. Send your privacy request email to sales@mirranoir.com. We will respond within 30 days.

Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

Policy Update

We may revise this privacy policy occasionally. Updated version will be published on this page with new effective date.

Contact: sales@mirranoir.com | +61 8 9357 4829 BDD ELECTRICAL PTY LTD 20 Strelitzia Avenue, Forrestfield WA 6058, Australia